Asahi Tours We booked our trek, rafting and safari through them and received a very good service. Our guide Indra was superb and porters well kitted out. Ask for Fani, who was very enthusiastic and helpful and understanding of our expectations of service. I used them again to try and get a visa for Tibet but liaised with a diffrent person, whose lack of communication over Tibet visas delay was frustrating. However Fani sorted a very good flight deal for me and free taxi to the airport by way of apology, which was an unusual and welcome gesture.
Rubicon Tours My trip to Halong Bay was excellent value and if you book direct through them you will get a discount on the high street tour agencies and certainly the hotel prices.
Hotel/hostel recommendations
Bow Chiangmai Guesthouse, Chaing Mai
A family run place, with very friendly and helpful staff (they waited 2 hours for us after closing you need to get there by 8 ususally as after then it's keycard entry) tastfully decorated and a reasonable rate.
Best House, Koh Lanta
Beautiful place, lovely owners, we found it hard to leave.
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